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FAQ's

Frequently Asked Questions.

The people who care.....we love dogs &cats..!

FAQs..

  • What time can I drop my pet off?

The boarding kennels are open for drop off and collection 7am to 6pm daily.

  • My dog isn't used to being alone. Will you play with and cuddle him?

Your dog/cat will get regular interaction from staff to ensure they enjoy their stay with us.​

  • My dog is going to be in season - can she still board with you?

Female dogs in season can still board with us.

  • I am worried that my dog will catch something while he's with you. What steps do you take to ensure this doesn't happen?

As a fully licensed kennel we require your dog/cat to have fully up-to-date annual innoculations, plus kennel cough innoculations for dogs at least 10 days prior to their stay.  Our staff are fully trained in infection control.

  • My dog is nervous of strangers. Will you treat him sensitively?​

If your dog is nervous our fully trained staff will spend time with them to relax them and to ensure they enjoy their stay with us.

  • My dog is a valuable pedigree. Can you ensure that he will be safe and secure, especially at night?

All our kennel blocks are locked at night; all our doors have five lever locking actions and we have CCTV on site, plus our own guard dogs in the central yard.

  • My dog is diabetic and needs insulin injections. Can you medicate him?

If your pet requires injections this is no problem; we have qualified staff on site.  

  • My dog requries medication. Can you ensure that he is given his tablets every day?​

We can administer all types of medication.

  • My dog is on a special diet. Can you feed him his own food if I bring it with me?

If your dog/cat is on a special or prescription diet, you have to provide this .

  • What will you feed my dog?

​We will feed your dog/cat its normal diet twice per day.

Our Routine

  • Dog love schedule and routine so they know what to expect and what to do.

Wake up time!

  • It's time for a quick bathroom break before breakfast while their kennels is cleaned and a fresh pail and water and their food is placed in their room.

Let's play!

  • After all of the pets have had a chance to have breakfast it's time for some exercies and play,where we play ball,run around,or take dip in the pool.it's private outdoor area in a lovely grassy communal area with toys!

​It's time to settle down!

  • There is a lot of stimulation during the day so we provide the dogs with a quiet time twice a day when we close the kennel as to not disturb them and they can nap in their room.

Time to play again!

  • it's time for the dogs take turns playing i the exercise yard again then..

It's supper time!

  • After supper there is another quiet time where the kennel is closed as to not disturb your pets nap.

​Last chance!

  • Between 6pm and 7.30 pm your pet has one more chance for a stretch of its legs and potty while their kennel is tidied water refreshed before they get their bed time and sanck and get tucked in for night.

Contact: 0544500316/0558738190

www.petcareuae.net

Wen you only want the best for your pet....